Tom jumped through every hoop and managed every obstacle on the way to completing my purchase, keeping his cool and a polite, professional demeanor the entire time. He was completely on top of my loan from start to finish, utilizing skill that comes from years of experience to smooth out a complicated process. My credit history was less than perfect and I required down payment assistance, but Tom still got it done! I'll highly recommend Tom in the future. Tom gets 10 stars on a scale of 1 to 5!
Tom is very informative and his communication was great. He sent detailed spreadsheets breaking down every option for our loan. He also offered thorough explanations making the whole process simple and smooth. Tom was in touch with me throughout the entire process making sure that all my questions were answered and needs met. Even at points where nothing much was going on and we were waiting on the other side, Tom would call to touch base periodically to make sure that I was taken care of.