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I wanted to take a moment to thank you for providing consistently outstanding service. Your prompt response to phone calls and emails with accurate, timely and cutting-edge information to your borrowers and agents is truly a most refreshing and with impressive professionalism.
I specifically appreciate your most recent demonstration of exemplary customer service towards my buyers, whom you literally rescued from falling out of escrow. Your relentlessly proactive pursuit of correcting the previous lender, compiling the accurate date to complete their loan package and closing escrow in less than 30 days was nothing short of amazing. I consider myself fortunate to have the dependability of your professionalism to back my transactions.
- Don D.
I cannot thank you enough for all the work that you did throughout this process. The difference between the personal attention that you gave compared with the bureaucracy at BofA was astounding. Erica and I are truly thankful that this process is completed and we really appreciate all of your efforts.
- Erick S.